I will be calling their customer service to demand a refund or will be taking this scam and fraud to FCC or Law Enforcement. Dear Valued Customer:I received your complaint to the Trustpilot.com page for Spokeo, on November 15, 2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. When I asked for a refund they refused. For further assistance, please contact Customer Care. Since we don't originate or create data, our data reflects that of its original source(s). You MUST inform them this is an unauthorized charge and you want the money refunded in full or you will begin with disputing the charges with your bank. Due to this, we cannot guarantee data accuracy and our data should only be used as a reference. New information is added to our system every day and I suggest you check back for new updates.Please allow me to explain the charges associated with the services selected to your account. I did not agree to a subscription. Due to this, your Spokeo subscription has been cancelled and a full refund has been issued. Thank You. APL* ITUNES.COM/BILL 866-712-7753 , CA MCI. It seemed to accept the cancel submission, but then went on to charge me $19.95 the next day and another $14.95 later that month. It may be that they required a card number before starting the search. Before you do anything else, call your credit card-issuer and let them know you suspect fraudulent activity on your account. Submit a complaint and get your issue resolved. Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. I cancelled and returned to the previous page and again selected the $4.95 option. Facebook Email or phone Password Forgot account? Feb 05, 2019 2:34 am EST. Btw I don't believe the complaints on Spokeo, as it seems on this site, are 'resolved'. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Click here to refresh the page. Pero este recurso se encuentra cada vez ms amenazado y, con l, la salud pblica, la seguridad alimentaria y el medio ambiente. Pathetic and definitely far from the better business bureau. It sounds like there is an active subscription on your account. Popular social networks, phone numbers, criminal records and more. This can be done by clicking on the Privacy link located at the bottom of any Spokeo page, or by navigating directly to http://www.spokeo.com/optout.If you need additional assistance, please contact our Customer Care team via email at customercare@spokeo.com, or via phone at (888) 906-0850. I apologize if this was unclear.Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. One day, I got curious & decided to see who had called AND booyah, I was right ANOTHER UNSOLICITED CALLER. I inquired about the charge and was told several months prior I had used their cite to look up a phone number. This must be on the same day that I was reverse searching something that resulted in a charge from Inf FreePhone. Because I never used your site and never will. The complaint has been investigated and resolved to the customers satisfaction. This time the resulting page offered the $4.95 deal, so I gave my credit card info and proceeded. I registered for a one-time fee and they have been charging me double for months (9.85 and 19.85) which I did not sign up for. Never heard of you before. Sofa Ramos. Have unauthorised transactions on my two credit cards. All subscriptions will be automatically renewed until you cancel. They're a web based company designed to conduct reverse lookup searches on people. Verification can help ensure real people write reviews about real companies. However I would like the money refunded and I want all of my personal information removed from your entire platform. I have contact information but have been unsuccessful thus far in contacting them. IMHO, "Mistakes" like this occur far too frequently to be inadvertent. It is fraud..contact your credit card they will take care of that. Didn't get what you need. We are extremely glad to hear that Spokeo has worked out for you. I am offering this e-mail communication as my official request to end this service.I have instructed my credit card company to withhold further payment to you for such service.I will also forward a copy of this communique to them for their records.I am hopeful that your company will reply to this directive from me and take the necessary action to comply.The date of the first dispute occurred on or about September 14, 2017 and has continued to this date going forward.I look forward to an early and quick resolution of this problem.Again the problem being that I do not wish a continuance of this service.I intend to forward a copy of this memorandum to the credit card company to keep them in the loop regarding the resolution or lack of same.They have been instructed to withhold any further payment until I have been accommodated by Spokeo with some form of official notification of service termination.Please respond to this termination request at your earliest convenience. C Card number ending 460 from France, and under the name of RIGOLET. I apologize if this was unclear.Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. The renewal charge of $19.95 was posted on 7/24/13. We offer a comprehensive portfolio of products,1.07K subscribers, Notee: Epekto ng covid! Pathetic and misleading, hope you guys maintain life long itchy [censored] and please have a wonderful day. Like Spokeo is 'advicing' on the internet: to log in on their website again, in order to unsubscribe. This is an address people search site. Be aware that this site is not affiliated. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. unauthorized charges on my banking account ! Whilst I employed Spokeo for a few months and it was good thank you but I have tried to cancel my account on a few occasions now months shin but still you are making withdrawals. Very unhappy. This needs to be done urgently and I wish to hear from you to confirm with proof - [protected]@gmail.com They indicate they have further information, which is of course not free. This shit! Dear Laura,Im sorry to hear Spokeo did not meet your search needs, and I'd be happy to look into this for you. I did a one time phone number search for $0.95 on 7/17/13. I will not stop to complain everywhere possible and keep on, keep on, keep on raising the issue with Paypal about Spokeo, not until I got the 3 unauthorized payments back and NEVER EVER be charged again by Spokeo. I need that money refunded. Philippines' Duterte gets tough on China in shift back toward U.S. Philam Group recognized as one of the PH best companies to work for in Asia, [OPINION] 1Sambayan and the art of the possible, Commentary: Facing 21st century security challenges in Philippines, McDonalds shares enhanced safety protocols with DTI, ASOG Senior Research Fellow Rommel Ong presents analysis on , Rommel Ong - Performance & Rewards Head - AIA Group | ZoomInfo, Naval Forces Central has new commander | Philippine News Agency, Rommel Ong - Professor.. - Ateneo De Manila University | ZoomInfo, Rommel Ong - Senior Technical Support Specialist - Acquire BPO, Rommel Ong - Professor of Praxis - Ateneo School of Government, Rappler Talk: Retired rear admiral Rommel Jude Ong on PH Navy's , The names of all Directors and Alternate Directors who have served , Rommel Ong, (714) 401-4318, Cypress Public Records Instantly, Rommel Ong, (401) 943-2001, Cranston Public Records Instantly, Philam Group Recognized As One Of The Philippines Best , Rommel Ong Phone Number, Email, Address & More - CocoFinder, Rommel Ong at Belimed Inc. - AroundDeal - B2B Contact, Unified Opposition Slate Eyed For 2022: Leni, Grace, Isko, Nancy . Spokeo does not originate or create data, so our data reflects that of the original sources. I was impressed on how easy it was. I see on this website that this is a common complaint. Thanks for getting in touch with us here at Roku. Thats funny, because I honestly dont even know someone who uses a landline anymore, and last time I checked, text messages are something that landlines offer. Spokeo does not originate or create data, so our data reflects that of the original sources. I cancelled the Paypal auto payment & filled a billing inquiry with American Express. Hello, The customer service rep was nice when I canceled but otherwise dont waste your time or money, Dear Jen,We're sorry to hear that we did not provide you with the most up to date or accurate information. I rest my case! In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) Different banks. Tiu s. Dear Nami,Thank you very much for the kind words and 5-star rating! Your membership will not be renewed after that term expires. Spokeo - they will not give you a refund when you discover their site is a scam Resolved Replied Spokeo - unauthorized credit card charges Resolved Replied Spokeo - refund, cancel membership today 30 days later by credit card Resolved Replied Spokeo - spokeo Resolved Replied Spokeo - Subscription Cancelled Resolved Replied Spokeo - Transaction Update: 4/7/2022Dear Lani:Thank you for your reply and the further information provided with the Trustpilot.com platform. I did not request this. Spokeo is not a consumer reporting agency and does not offer consumer reports. Please confirm that you will not use Spokeo for tenant screening by clicking 'I Accept' below.") I have no idea where they came from. In my situation, I just called my bank and they said I have to wait for the final amount to go through because right now the charge was still pending and after the final amount has submitted then I can file a claim, but this is not what I wanna do! [Update 1: Thank you for providing more information. Michelle Munive. And I bring you all things that128 subscribers, Cette Chaine YouTube, c'est un plateau de communication audio-visuelle de l'Institution Louisette-Marie Arnaud, ONG but non997 subscribers. The Metropolitan Region of Santiago comprises six sectors, including the capital city of Chile. I don't even know what this is for and I demand a refund and this account cancelled immediately. do this as soon as possible Thank you This review was chosen algorithmically as the most valued customer feedback. And would like a refund. Whatever Flogames might be I have never used it. September 14, 2016 A copy will be sent to my Attorney General. This discontinues all future charges for Spokeo.Upon reviewing your account, I see that this matter has already been handled with Spokeo Customer Care and your refund request was fully addressed also on October 5, 2022. The culprit: Bait apps, which lure children into buying virtual junk online. This complaint was posted by a verified customer. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. Generally speaking, an unauthorized credit card charge is one you didn't make that you don't have any explanation for. This should be illegal! New information found for Rommel Ong. Because I found out, 2 other unauthorized payments were made to Spokeo from my Paypal account: the automatic charge switched ON somehow? Looking for Rommel Ong online? I told them where in the page is that policy described, and that I please need full or at least partial reimbursement since info was not useful. I have cancelled the so-called subscription on Spokeo and have reported this as a fraudulent charge to PayPal. I have been paying 19.90$ for months and months, and yet I had cancelled the research, just about straight away after using the service for one dollar US. If not I will be back on here with another report for you! SPK*SPOKEO SEARCH 19.95 11/03 1/4/16 you took two payments out one of 19.95 and one of 17.85. Your ad says all of these shocking records will be pulled up and all I need to do is give you $.95. I would not recommend spokeo for absolutely anything for the simple fact of your lack of plausible and factual information. Regards My Debit card was charge on 3 different occasions, totaling $40.85. It's my name and last name, my date of birth, but everything else is just a lie. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Spokeo. I looked up an email address to find the name of the person who sent me the email. Dear Gwe:I received your complaint to the Trustpilot.com page for Spokeo, on April 11, 2022 regarding our service, and I am happy to assist in resolving this matter.When making a purchase, we do our best to let you know about the kind of information we may have available. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Copyright 2022 Resilient Cities Network. Thank you again for using our site and giving us a try!Thanks- Spokeo Customer Care. Thank you for giving us a try!Best-Spokeo Customer Care. Spokeo will refund the money and send you a confirmation number immediately. Jhoanny Apango. My name is Mrs. M Rooker; e-mail: ro***e*rm**dd**@gmail.com, visa card ending in 5552 exp: 11/23 In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) That's my two cents. I want my money back and I am reporting this to the German-Police. If you dont want to be charged for a membership, read the fine print, its right above to continue button EVERY time. Dear Dan,We are glad to hear that our Customer Care Agent was very professional and spent as much time with you as you needed. If you need additional assistance, please contact our Customer Care team via email at customercare@spokeo.com, or via phone at (888) 906-0850. With this app, you can cancel PAYPAL INST XFER. Look up Rommel Ong's phone number, home address, email , On Monday, November 4, Rappler editor-at-large Marites Vitug sits down with retired rear admiral Rommel Jude Ong to discuss the "rebirth" of the Philippine Navy and its , Rommel Ong Work Experience and Education. Spokeo flagged my account as being in violation of their TOS, then banned me for life, all because I answered a survey question in 3 seconds without understanding it was a lifetime binding contract. I never agreed to this subscription or agreement or whatever it is and have never used it. This comment was posted by a verified customer. It goes against our guidelines to offer incentives for reviews. Just another person that signed up for $.95 then received a recurring charge for $24.95 per month. The company is called Spokeo. At any rate, now I have these illegitimate charge. I signed up and paid for a Spokeo report of myself. These random numbers aren't so random., they're actually the phone numbers connecting to Spokeo. Whatever I did there, it wasn't unsubscribing. PLEASE THANK YOU. Dear Jackie,Thank you for the kind words and the 5-star rating! The cost of renting a two-bedroom unit in the zip code 90630 is 50% above the national average at , Quick Facts Rommel lives at 52 Lincoln Aven, Cranston, RI 02920-7743. If you believe you were charged in error, please contact our Customer Care team via email at customercare@spokeo.com, or via phone at (888) 906-0850. This was not me, I did not give permission and I would like my money back? Aug 2, 2022, 7:14 PM. We have provided a resolution to your request via email with the email address you have provided in your reply via the Trustpilot.com platform.I apologize for any inconvenience, or hardship this matter may have caused. Press "0" immediately after the recording begins and you will quickly be connect to a live Spokeo representative that will help you with cancelling the account. Spokeo does not originate or create data, so our data reflects that of the original sources. A monthly subscription. 1026.12). We use dedicated people and clever technology to safeguard our platform. She explained that buried in the charge acknowledgement notice is an explanation of the trial period of 7 days. I hope this helps many who fall into this same aggravating and frustrating boat! There was NO obvious language that they'd be auto billing me. One of my responses included, "tenant screening, " which is a violation of their TOS. . Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks!- Spokeo Customer Care]Dear Pam:I received your complaint to the Trustpilot.com page for Spokeo, on November 17, 2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. charging my account for years for service I did not ask for, I am complaining about the lack of factual statistics that you try to charge people money to get information that is wrong misleading or in accurate. Never ever give SPOKEO your credit card info. They have been no help and just keep saying that I will no longer be billed. We are, however, constantly working to expand and improve the data available on our site. This is a fraud, because maybe 0,95$ look no money, but in fact, How many searches are everyday? If someone wants to know private details about someone else they are either a stalker nosy or misinformed. Answer (1 of 3): Unauthorized charges are against their terms of service. Here are 7 more ways to detect identity theft. Their survey question needed a clear warning at the top of the page. Our team members are available 7 days a week, from 5am to 8pm (PST).Thanks!- Spokeo Customer Support. Be careful people.K. Unauthorized credit card charges aren't the only indication that a scammer has your personal information. And keep paying attentionfraudulent charges to your card or fraudulent debits to your bank account might occur many months after the theft of your information during a data breach. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. This review was chosen algorithmically as the most valued customer feedback. I was able to locate your account with Spokeo. I been charge 3 times and I don't have idea what is this for, so i need my money back!! Once canceled, you will still enjoy all benefits until the end of your current membership term. I don't know what it is or how they stole my information, but I intend to put a stop to it. I switched off the automatic charge on my account and stopped the unwanted unrequested 'subscription', immediately. Add a new unauthorized purchase::::: By checking this box, I verify that I did not authorize the purchase(s) that I . The left luggage facilities at both the new SCL international terminal and the domestic terminal are NOT available. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care. When I called to cancel, the person I spoke to was very professional and polite. At first they couldn't even find my account and told me I had no account with them with the bank info they were taking money with each month. Thank you for displaying those warm and helpful, safe, educational and easy tips about that topic to Jane. If you did not receive that email, please save this one for your records.I apologize for any inconvenience, or hardship this matter may have caused. Put the $19.95 back on my card immediately or I will take action against you. hi I need you to put all the money that you ben taking out of my account back reason is I don't use your services I don't know how you got this info but you need to put back. 2257 comments; We just got our credit card statement and found out theyd charged us $25! The only option was to delete my name and all (bogus) information from their website. I purchased a single service, for $0.95, to look up an unknown phone number that was calling me. Extremely bad business PracticesYou try to find a phone number, it costs 1.99$ you go for it. Please cancell this operation I never agreed on. I have emailed them and have gotten no response yet. Spokeo's normal monthly charge is $19.95. They are a SCAM! they cancelled my card and will send a new one. We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you swiftly. The last problem an online company wants to deal with is your banks legal department contacting them and throwing around words like "fraud" and "Better Business Bureau complaint". If you need additional assistance, please contact our Customer Care team via email at customercare@spokeo.com, or via phone at (888) 906-0850. Didn't really need them BUT, I've been getting calls from different numbers. The charge SPK*SPOKEO was first reported Feb 6, 2014. Many times, unauthorized charges. Let us know as soon as possible if there's an unauthorized transaction on your Venmo account.You can send us a message through our contact form, email us at support@venmo.com, or chat with us on our mobile app.. I felt really disappointed, but today I have seen 24,95$ charged in my bank account because a subscription, so now Im very angry, but not only with these scammers, also with Paypal, because they have knowledge about this fraud and they support it, they only stop the subscriptions payments but dont fight for your money.EDIT: Its supposed that my money is back after sending them an email warning that I would solve it by my side if they dont give me back my money. I found three charges of $18.95! Spokeo Customer Care Phone: (888) 906-0849 Email: CustomerCare@spokeo.com They are crediting me back the $14.95 within 3 days and since I don't recall signing up for it they will send me a REFUND DISPUTE via email and I am to respond immediately. So, Spokeo, you're not only flawed in the information you dangerously make public, you also don't care if thieves are the ones paying for it or, possibly, you are the thieves in receipt of stolen card info? Here are 7 more ways to detect identity theft. Even if you see a small unauthorized charge on the card, alert your bank, notes Yaron Samid, chief executive of BillGuard, which makes an app that tracks credit-card and debit-card accounts for . Most of the time they're unsolicited calls that don't care if you put them on the DO NOT CALL LIST, they call you anyway. I emailed them to find out what the charges were from. Your agent Erica was most helpful in helping me navigate thru your research channels, during my visit. I just found a charge for $23.90 on my credit card statement. Due to this, we cannot guarantee data accuracy and our data should only be used as a reference. When Google Play Protect detects a toll fraud, the following warning is shown to users: "This app can add unauthorized charges to your mobile bill by registering for recurring charges." Stalkerware: When Google Play Protect detects stalkerware, the following warning is shown to users: "This app can spy on you by monitoring your location or your . You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Spokeo is accepting unauthorized card numbers. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. If the thief personally presents your card to make the purchase, the card issuer can't hold you liable for more than $50 in fraudulent charges. Apparently it's if you've ever tried to look up a phone number online. Previously, Rommel was a C&B Manager at Philip Morris In ternational and also held , Professor of Praxis, Ateneo School of Government, Ateneo de Manila University, the Philippines, The navys acting Flag Officer in Command (FOIC), Rear Admiral Rommel Jude G. Ong, presided over the change of command ceremony Friday, handing over the . Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care. I am writing to complain about being charged for $24.95 after a 7 day trial of the name search option. The problem is this: I never used Spokeo for tenant screening and never would (that is what credit reports and criminal background checks are for). I emailed them but they ignored. Our bank is disputing the charges. This is a useless service and I think its disgusting to prey on people who are obviously in a situation where they are trying to find out some sort of Intel. I want this refund returned and this account closed immediately. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your request.I apologize for any inconvenience, or hardship this matter may have caused. Your company obviously does not understand or care if this is an issue for your customers. I am expecting a full credit, please. scamming and unauthorized charges to my card. Charge for an online people-search website. company tricks you into a trial membership, which, if not cancelled in time they will start charging you. Our team members are available 7 days a week, from 5am to 8pm (PST).Thanks!- Spokeo Customer Support. Info given is pretty useless and not detailed. Thanks! To help you further with this complaint, I will reach out to you directly by sending you a private message through the TrustPilot.com system.Alternatively, if you do not want to use the Trustpilot.com system, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) Seven days later I was charged through PayPal for a monthly subscription of $24.95. I never Ever agreed on automatic payments or nothing it was just this one time. I am going to report spokeo to the FCC and law enforcement, I will call my bank and see what they can do about the fraud. I have never used spokeo before and I was charged on my credit card for more than 1 year until i discovered. Absolutely under no circumstance give spoeko your credit card info. June 26 $.95 and July 3 $19.95, please When I tried to call to cancel and get refund, their phone # said they are in a company wide meeting and can't answer the phone. Hi! I ordered a one-time $0.95 search of phone number as the result said I could get the name and location of the number. If you claim these charges are unauthorized by you, the cardholder, the Spokeo representative has no other option but to refund your money. Spokeo has access to over 1.2 billion records, collected and organized from many different sources.