have an item that costs: $25, but you offer free shipping for a $4.75 label To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. Houston, United States. Posted on. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. There are several times throughout the year that Depop has offered free shipping. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. Ah I see. Starting a business can often be expensive. Inspiration arrived during a visit to a friends apartment. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. We use cookies to ensure that we give you the best experience on our website. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. Once youve put it all together, your listing should look something like this. The rest is up to you. Yes, USPS Regional Boxes Are Discontinued. To keep proof of postage, send the item to the address on the in-app receipt. Purging Old Clothes? Unlike Etsy, Depop does not charge listing fees. There are pros and cons to offering free shipping automatically. Just make sure to do your diligence and follow all the steps required by Paypal. By selling print-on-demand products, you wont need to have an inventory in stock. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. This makes it sound like they've probably deleted their paypal account too? Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). Consider Shopping Secondhand. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. This happens to me sporadically throughout the year. Select Selling > Refund Depop fee. Check that you are not accidentally logged on to another account if you are using multiple devices. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. Depop offers free shipping at different times throughout the year. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. However, make sure that all your sales are sent with tracking. Ah that's brilliant thank you so much, you've put my mind at ease!! It entailed succinctly describing each piece of clothing, something Id had ample practice doing. Keywords can call out details like stitching, embroidery, and every single color you can see. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. Dropshipped print-on-demand products must use a design created by the seller. 2. 4. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. You can also call them but you may be on hold for a while. You have two options as a seller before you actually give the refund. With an effective product description, you can convince the customer to click the Buy now button. We actually update the tracking information on both Paypal and Depop. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. Any post that does not adhere to them is subject to removal. For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. The culture of the app is young, open-minded, and versatile. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. For reference, my first three sales on Depop were temporarily on hold. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. There are many things you should know before selling on any marketplace. ***UPDATE** SWIPE FOR ANSWER!! Step 3: Fill out the basic details and then click on Next. Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. It's a pain, I hate PayPal payments. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. When it comes to print-on-demand service providers, we recommend Printful and Printify. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. As of January 22, 2023, USPS Regional Boxes were discontinued. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Depop suggests that you do not ship your item until you receive the payment. In their system, a carrier will sometimes switch the first and second address lines. Why Etsy dropped $1.6 billion on Depop. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. It's such a widespread problem now.". One was charged 0.06 more than the other for the fee. If you, as the seller, agree to the refund, then you will give the refund to the customer. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. but I'm can't seem to upload them to the claim. If you would like to customise your choices, click 'Manage privacy settings'. Or, do you have a collection of handmade products that you'd like to start selling? If you had met seller protection paypal would have reimbursed you. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. It's a pain, I hate PayPal payments. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. However, you can create your account through the Depop app as well, as the process is the same. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. Please make sure you've read the community rules, and that your post follows our posting guidelines. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. It should have no effect on the deliverability of your packages. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. Hone your style, and your audience will find you. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. why did I get charged different payment fees? Fiona Short, Depop seller, phone interview, September 24, 2020 They are entrepreneurs, pushing fashion forward in so many different ways. But I dont own any designer clothes, so these options werent a fit for me. So, in order to sell on Depop, you will need a PayPal account to connect to Depop. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. If you continue to use this site we will assume that you are happy with it. You can either agree to the refund, or not agree. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. This content may be old or outdated. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). Pricing is another important aspect when it comes to selling. Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. As a seller, you must update your account that you are shipping with Depop to qualify. While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. Theres no need to buy high-end photography equipment to takegreat product photos. It focuses on music, fashion, art mental health, and sustainability, Short said. Now, you can list as many products as you want. "The fact that this has been going on for monthsis unacceptable. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Theyre either thrifted, fast fashion, or from independent designers. Depop fee + taxes + shipping (if you use ship with depop). Your buyer's Depop @username. Repeated violations will result in a ban. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. Step 4: Link to your social media account and tap on Next. Then, tap on 'Set up your shop'. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. Pirate Ship doesn't have any control over this process. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. After shipping costs, I reclaimed roughly $20. Ready to get started? Then, tap on 'Set up your shop'. 1. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. Sydny Sky, Depop seller, phone interview, October 28, 2020. Enter your First name, last name, billing address, and tap on Next. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Your Depop username @username. 1999-2023 PayPal, Inc. All rights reserved. It was too good an opportunity to pass up. FAQs will be removed. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? The item I sold was 30$ and they taken 13$ out of the sale lol. Reddit and its partners use cookies and similar technologies to provide you with a better experience. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e.