Go to Solution. Option to add and sync 40 projects locally in Autodesk Docs connector. The service says it is running but there is no icon in the taskbar tray to click on. I tried all the possible fixes on the help page you linked, but unfortunately, it did not help, and the problem persists. If not, Install Desktop Connector and go through the process of setting up your Connected Drive(s). Try removing yourself from the project and then adding yourself again. Get started with your free trial. Autodesk Desktop Connector is not fully set up (in ReCap Photo)! Find the project members that have the reported issue and remove them from the project. How to check the Autodesk Desktop Licensing Service on Windows - YouTube 0:00 / 2:43 How to check the Autodesk Desktop Licensing Service on Windows Autodesk Installation & Licensing 1.18K. I click Cancel 5-6 times and the result is: Setup Failed. Our final recourse was to use an uninstall utility (. ) Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category. Can you successfully login to the BIM 360 Team web application from the laptop? In windows explorer, if you paste the following path into the explorer bar, it should take you to the location of the user.config file. The Autodesk Desktop Connectors is an integral part of working as it integrates with the Autodesk Construction Cloud service. Since environments and configurations can be different for each customer, it is recommended that you test this mix version environment to see if the above differences affect your users. This is a change in behavior compared to 15.x which would truncate the path to hide folders you do not have permission to view. For Example: Automatic file locking behaviors may get in the way of the desired user experience and require manually unlocking files. Right click the Desktop Connector icon in the system-tray. Share your knowledge, ask questions, and explore popular ReCap topics. System Requirements and Software Compatibility, Do not sell or share my personal information. Fixed an issue in which duplicate data reference drawing sources were uploaded when adding a host drawing to Autodesk Docs using Desktop Connector. If this is the case, you can click and drag it to the clock area to have it always appear there. This is unsupported." Please run through these basic installation prep steps below: - Install Desktop Connector, access the download from your Autodesk Account. The Autodesk Docs cloud data source allows the creation of folders with leading and trailing spaces. Improved caching to increase performance and reduce calls to the server, Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Retry Cancel I try Retry, still fails. https://cadesignz-my.sharepoint.com/:f:/g/personal/blair_cadesign_nz/EhmzI4kRA4xBmML61Hxg_mQBfQCSwR1 https://cadesignz-my.sharepoint.com/:f:/g/personal/blair_cadesign_nz/EnQCVO8NvSdHnTKHPWOU6pMBYOn7gPH Do you see the BIM 360 Team icons in your File Explorer? Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, Install Desktop Connector, access the download from your Autodesk Account, Reboot the computer, make sure apps are not auto running in the background, Try reviewing & following the steps in the. Download the latest version from the Autodesk Account. In the Windows registry (Start > Search/Run > Regedit) go to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. Solution: Please check the following to fix this issue: Confirm you have Desktop Connector installed. Resend the invitations to the project members that were removed. I have then stopped and restarted the service, but to Icon is still not showing in the taskbar, nor is the BIM360Team icon in Windows explorer. 1) Go to drive.autodesk.com 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. Can I try to install an older version of Desktop Connector to see if that would help in any way? Autodesk Desktop Connector Desktop Connector is running elevated which is unsupported. Your further assistance would be much appreciated. First of all, go to the official website of Autodesk or you can search for Autodesk Desktop Connector on the internet browser. Desktop Connector version 16.x introduces many exciting new capabilities that are detailed in this help documentation. Its not pretty, but it gets you there. Login details are not changed in the Autodesk Desktop App. Let us know if you have any questions or comments. Thank you for posting to the BIM 360 Team Forum. Sign back in from the same place. With the Desktop Connector, you can connect your desktop environment with your BIM 360 Docs account. I am an administrator on my machine with rights to install and uninstall. Are there changes to the way I access my Autodesk Docs projects? . How to store and open ReCap projects from the cloud, Do not sell or share my personal information. However, the Autodesk Desktop App may also fail to connect if your Windows profile uses redirected folders. I just wanted to follow up with you on this post. Sketchbook is an award-winning sketching, painting, and drawing app for anyone who loves to draw. I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. Autodesk Desktop Connectoris not fully set up. Autodesk Desktop Connectoris not fully set up (in ReCap Photo)! No, the November release of Desktop Connector will not support Inventor. Here is a link to the log file. BeforeDesktop Connector version 14.8.0.1381: If BIM Collaborate or BIM Collaborate Pro was recently purchased, check to see if the BIM 360/ACC project has been set up entirely. You can also try using the Microsoft Fixit tool to do a clean uninstall of the program. Specificallyv. 14.10.0.1456 from June 1, 2021. The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". 2. From quick sketches to fully finished artwork, Sketchbook goes where your creativity takes you. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. New Offline experience (Autodesk Docs connector), Do not sell or share my personal information, Unique experience for each entitled data source, Autodesk Docs / BIM 360 Docs activity shown directly in the Home Screen. The Autodesk Docs connector will no longer fix references on download. Then signing out of the desktop connector on the toolbar and signing in again. For example, you might not have access to a file, folder, or project. At this time you will not see Desktop Connector listed under the "Install" or "Deployment" options provided in the Custom Install pages. Click Install (from the Autodesk desktop app) or Install Now (from Autodesk Account). I understand that you are having trouble with Desktop Connector not working. Looking up the issue did not help much as there is little to no information regarding this problem. You must fully uninstall Desktop Connector before installing an older version. Open the downloaded .exe file and allow it to extract. Ensure that you are using the latest release before contacting Autodesk support. If the Desktop Connector Drive doesn't appear in the Windows Explorer after that, restart your computer. This will add Autodesk Drive to your windows explorer. The connected drive is a mirrored local copy of the folder structure set out within Autodesk Docs or BIM 360 Docs and even Fusion 360. Note: If the notification is still displayed, uninstall ReCap Pro and Photo and reinstall it again. Contact your IT department to check if Desktop Connector is running elevated (Run as administrator) or behind a proxy: Running Desktop Connector with elevated permissions is not supported. Do you have any suggestions what I should do now? Added the ability that a Civil 3D cloud view frame template path can be updated automatically when drawing opened from different machines, so users can create sheets based on the view frame template selected by others correctly. Based on the logs, it looks like it is failing to download the Visual C++ Runtimes from Microsoft's site. Please right-click the Desktop Connector system tray icon to select Refresh Drivesthereafter. In the AutoCAD Civil 3D Product License Activation wizard, select Activate, and then click Next. How to silently install the Autodesk Desktop Connector. AutoCAD 2022.1 will no longer create bak, dwl, dwl2 files when the dwg was opened from the workspace. Welcome to Autodesks ReCap Forums. This page has been translated for your convenience with an automatic translation service. You are not invited to any project in BIM 360 or on the Autodesk Construction Cloud (ACC) platform. Move and Rename operations from the Docs cloud data source can result in files not being found during open operations on the local machine. Changing this location will not change the location of where the Desktop Connector workspace is stored. I have spent many hours trying to sort this today but would really appreciate some help. Can't find what you're looking for? Is it possible that a firewall or proxy server are preventing the automatic download? Drag and drop a design file and automatically upload gathered references is not available. Files that are locked by other users will be made read-only on the local machine. Edit and delete files. (See domains listed in the article linkedunder "See Also".). For this release of Desktop Connector, the Navisworks workflows are not fully supported for Docs connector (Fusion and Drive connectors are supported). Parameter name: fileIds.". Autodesk Desktop Connector Update Error Trying to update to the latest Connector. Remove and re-add the members that cannot see the project As a project admin, navigate to the Members page. Does anyone know what the problem could be? I know I'm getting the same error on other users PC. I have then run the Desktop Connector install again and it says installation completed successfully. Reboot the computer, make sure apps are not auto running in the background Make sure you have an uninterrupted high-speed connection to the internet & try adjusting your LAN & proxy settings etc. The user should at least have Edit permission. Which version of DC are you using? Desktop Connector is running elevated. The Autodesk Docs connector will be accessible even when Desktop Connector is not running. Drag & Drop workflows have not changed for the Autodesk Drive and Fusion Connectors. An upload will be attempted but result in a failure displayed in the home screen as the user does not have permission. Fast navigation in Windows File Explorer. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. This location can be changed during the Desktop Connector installation. (For example, if you drag in a single file, only that file will be uploaded). Solved by ian.yeagerJV5GB. Ask the community or share your knowledge. autodesk desktop connector is not fully set up. Please contact your administrator. I launched it and got the message: A Windows service required by ADC did not start in the expected amount of time. The Autodesk Desktop Connector (ADC) update build version is 15.8.0.1827. This is not an official translation and may contain errors and inaccurate translations. Ensure that the 'Appdata' and 'Documents' folder are pointing to the local . Once done, you may notice a new drive on the computer called "Autodesk Drive.". I'm checking with our IT department. 2022/9/19 . Open the downloaded package and allow it to extract. While enabling windows long path is not supported, improvements have been made that allow Desktop Connector to handle workflows where long paths exist. Please"Accept Solution"if a reply or replies have helped resolve the issue or answeredyour question, to help others in the community. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. 3) Once that is done, Now right-click on the Desktop Connector icon located at the bottom right corner of your taskbar and click "Refresh Drives". November 30, 2022 (v. 16.0.0.1902) The official listed release date is Aug 25, 2022. Right click the Desktop Connector icon in the system-tray. I'm unclear of my how I was invited. You can send the Log file to me through a Private Message and we can take a look. Can my company use versions 15.x and 16.x on the same project? If the information provided by@john.koernerresolved your issue, please chooseAccept as Solutionso that other community members are able to find the answer as well. I'm following up with regards to your last message. . Files contained in folders set as View & Download permission will not be set as read-only on the local machine. To translate this article, select a language. Log in using the corresponding Autodesk username and password. If you are updating your version of Desktop Connector, see Update Desktop Connector for more information. The Status property and Rename Wizard for ISO-19650 file naming compliance are not available for the Autodesk Docs Connector. Do you have CERs disabled on your system? Once you reach this page scroll down it and go to the download link (named Download Now) which is under the Install Walkthrough section then click on it. Comment by Inell Crookes all right hello guys welcome to my tutorial on how to use the Autodesk SketchBook app to draw this is the app that I use all the time to create my cartoon drawings on my iPad that I have on my channel it's a very user friendly to use app very easy to maneuver around and the best thing about it is that it's free to download now let's get started on the feature so first . Also please make sure ReCap is up to date as well. If you are installing Desktop Connector for the first time, you can simply follow the sections Download the Installation Files and Install Walkthrough as shown below. If you are not invited to any project, the Autodesk Docs icon will not appear in the Windows File Explorer. The Autodesk Docs connector will no longer fix references on download. The BIM 360 drive in Desktop Connector was rebranded to "Autodesk Docs". This is not an official translation and may contain errors and inaccurate translations. In Control Panel, I tried to Repair ADC and same result as above. Solved..I worked on this with my IT person and in theory, it had nothing to do with rights. Launch the .exe and it runs until halfway completed, then a pop up: I try Retry, still fails. Click Sign oOut. Solution: To resolve this issue, try the following: Work with local IT group to deactivate the appropriate Windows User Domain settings that force Desktop Connector to start in an elevated mode. Someone had the same problem? Does Desktop Connector 16.x support long paths? Confirm you have Desktop Connector installed. Select the location where Desktop Connector's program files will go and click Install. Your support/feedback would be much appreciated. Notification was not available via the Desktop Connector interface until a few days after the official release date. There are known basic Inventor workflows which are broken in the November release. There are some key differences when compared to 15.x versions that should be considered before choosing to install this latest version. I found that if you apply permissions to top level by username it rectifies the desktop connector. Method 2: Adjust Permissions Settings. For Example: Automatic file locking behaviors may get in the way of the desired user experience. EDIT: The error message "0x80070643" could be related to a failing .NET Framework install. ay. You can download the Desktop Connector installation files from the following locations: Download Desktop Connector as detailed above.
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